Urgent Commercial Assistant

Description

Job Summary: We are seeking a proactive Commercial Assistant to provide comprehensive support to the sales department, ensuring timely order fulfillment and excellent customer service. Key Responsibilities: 1. Effective sales management and closing via social media 2. Customer service including quotations and resolution of inquiries 3. Internal coordination and order tracking \-At VILAV, we are looking for a proactive **Commercial Assistant** with outstanding organizational skills to provide comprehensive support to the sales department, ensuring timely order fulfillment and exceptional service to our customers. \- Key Responsibilities * **Sales Management:** Promptly and courteously assist customers through social media platforms (Instagram, Facebook, TikTok, WhatsApp) and effectively close sales. * **Customer Service:** Prepare quotations, send product images, and address customer questions regarding designs or availability. * **Recordkeeping and Reporting:** Log daily sales into the database and submit weekly summaries and daily closings. * **Internal Coordination:** Request delivery dates from production and continuously track order status with the warehouse department. * **Administrative Documentation:** Issue daily receipts, invoices, and shipping guides; organize commercial documents in physical files. * **Logistics and Dispatch:** Coordinate provincial shipments (packing, labeling, post-sale tracking) and verify that each package is properly sealed and labeled. * **Operational Support:** Supply finishing department with materials (stickers, tapes, etc.) and verify available stock. ✅ Requirements * Technical and/or university degree in Administration or related fields. * **Intermediate-level Excel proficiency** (ability to manage tables for order control, inventory, and reporting). * Experience managing digital channels (WhatsApp Business and social media). * Strong organizational skills, attention to detail, and results orientation. * Must reside in areas near **El Agustino**. **Desirable:** * Minimum 1 year of experience in similar roles or in commercial/textile sectors. * Familiarity with administrative systems or ERP software. **Terms:** * Work Mode: On-site * Position Type: Full-time * Working Hours: **MONDAY TO FRIDAY, 9:00 AM TO 7:00 PM / SATURDAY, 7:00 AM \- 4:00 PM** * Salary: 1700 * To expedite your application, please complete the following form: https://forms.gle/44T1PpTVZZCQYENb8 * **Send your resume or CV to: vilav.reclutamiento@gmail.com** * In the subject line, include the position title you are applying for. Position Type: Full-time Salary: S/.1,700\.00 \- S/.1,701\.00 per month Work Location: On-site employment