Customer Service Executive

Description

Job Summary: We are seeking a person with an outstanding service attitude, friendly and responsible, to provide customer service, offering guidance and solutions regarding Internet and TV services. Key Highlights: 1. Comprehensive training on Internet service 2. Excellent customer service and effective communication 3. Positive attitude, eagerness to learn, and commitment Customer Service Executive – Fibatel **Join our team!** At **Fibatel**, we are looking for a person with an outstanding service attitude, friendly, responsible, and highly motivated to learn, to join our Customer Service team. What will you do? * Handle incoming phone calls from our customers. * Respond to inquiries via WhatsApp. * Provide information and guidance regarding our Internet and TV services. * Record and process payments in our system. * Guide customers and resolve their inquiries or incidents. * Coordinate with the technical department when necessary. **Don’t worry if you’re unfamiliar with Internet services—we’ll train you thoroughly so you can perform your duties confidently and securely.** We seek a candidate who has: * Excellent customer interaction skills. * Strong verbal and written communication skills. * Ability to converse easily and resolve inquiries effectively. * A positive attitude and strong eagerness to learn. * Responsibility, punctuality, and commitment. * Basic computer skills. Working Hours * **Monday to Friday:** 8:00 p.m. to 6:00 p.m. * **Saturdays:** 8:00 a.m. to 1:00 p.m. **Work Mode:** On-site (full-time). Work Location Puente Piedra. If you enjoy interacting with people, learning new things, and being part of a growing company. Salary: S/.1,400\.00 per month Application Question(s): * Which district do you live in? Work Location: On-site employment