Parking Service Agent

Description

Job Summary: Provide warm and efficient customer service in parking operations, controlling vehicle entry and exit while ensuring compliance with security regulations. Key Responsibilities: 1. Friendly and courteous assistance and guidance to users 2. Access control and security monitoring 3. Operational assistance to drivers Job Objective To deliver warm, orderly, and efficient customer service in the parking area, ensuring control over vehicle entry and exit as well as compliance with security regulations. Working Hours: Monday to Friday: 8:30 a.m. to 6:00 p.m.; Saturday: 8:30 a.m. to 2:00 p.m.; Day off: Sunday. Main Responsibilities 1\. Assistance and guidance: Greet users courteously and provide information regarding space availability and locations of preferred zones. 2\. Access control: Register vehicle entry and exit using automated systems or physical tickets, verifying license plates and parking duration. 3\. Security and monitoring: Monitor order within the parking lot or building perimeter, reporting any anomalies, vehicle damage, incidents, or suspicious presence to supervision. 4\. Operational support: Assist drivers with complex maneuvers when necessary and keep pedestrian and vehicle traffic areas clean and unobstructed. Profile Requirements 1\. Experience: Minimum 6 months in customer service and access control (preferably in parking lots or shopping centers). 2\. Skills: Excellent communication skills, patience, proactivity, and honesty. 3\. Availability: Strict adherence to the scheduled working hours from Monday to Saturday. Workplace: On-site employment