Operations Manager / Food Concessionaire

Description

Job Summary: Supervise and coordinate daily concessionaire activities, ensuring quality and service standards, controlling operational costs, and improving customer satisfaction. Key Highlights: 1. Leadership in foodservice operations 2. Cost management and resource optimization 3. Focus on customer satisfaction A prominent company in the foodservice and concession industry, operating across plants, clinics, universities, and schools, is seeking qualified personnel for the position of Site Operations Manager. REQUIREMENTS: * Bachelor's degree or professional title in Business Administration, Industrial Engineering, Food Engineering, or related fields. * Minimum 2 years of experience in similar roles within concession or foodservice companies, food manufacturing, or restaurants. * Knowledge of cost and budgeting areas. * Intermediate-level proficiency in Microsoft Excel. * Availability to work in Miraflores, Monday through Saturday. KEY RESPONSIBILITIES: * Supervise and coordinate daily concessionaire activities (production, distribution, and customer service). * Ensure operations comply with established quality, safety, and professional service standards. * Monitor and control operational costs. * Manage costs and expenses, optimizing the company's resource utilization in alignment with the assigned operational unit budget, aiming to improve profitability. * Enhance external and internal customer satisfaction. * Timely handling of customer complaints, grievances, suggestions, information requests, etc. * Similarly, ensure proper recording of internal incidents and deviations, working to eliminate their root causes. BENEFITS * SME payroll registration from the first day of employment * Family allowance * Biweekly payments * Market-competitive remuneration * Excellent working environment. Salary: S/.2,200\.00 \- S/.2,500\.00 per hour Scheduled hours: 48\.0 per week Work location: On-site employment