PLANNING SUPERVISOR (P&P)

Description

Job Summary: Coordinate and plan production in the body and paint workshop, acting as the operational liaison and ensuring on-time delivery and clear communication. Key Highlights: 1. Key role in the growth of a global business in the automotive industry. 2. Collaborative culture that values well-being, growth, and inclusion. 3. Meaningful work and continuous development shaping the future of mobility. 21 Jan 2026 Lima, Peru Trades \& Services Fixed Term Contract **Job Title: After-Sales Planning Supervisor (P&P)** **Location: Peru, Ate** **Work Mode: On-site** Would you like to develop world-class skills, build a brilliant career, and thrive within a supportive team? Join Inchcape Peru, part of the global Inchcape company. You will play a key role in growing a global business transforming the industry—working with world-leading automotive brands and delivering exceptional experiences to our customers. Our VAS team is seeking an After-Sales Planning Supervisor (P&P) to join Inchcape Peru. This role’s purpose is to coordinate and plan production in the body and paint workshop, acting as the operational liaison between Service Advisors and the production team—ensuring on-time delivery, proper job scheduling, and clear, timely communication with customers. **Your Responsibilities** * Production Planning and Control: Schedule and prioritize jobs per vehicle entering the workshop based on capacity, time requirements, and customer urgency. Monitor daily production progress and adjust scheduling in response to contingencies. * Scheduling of mechanical repairs and ensuring adherence to timelines in case of delays. * Support for Service Advisors: Provide up-to-date information on quotation status, repairs, deliveries, and deviations. Ensure prompt and consistent responses for customers, fleet accounts, and insurance companies. * Time Management: Monitor cycle time metrics, idle time, and root causes of delays. Propose improvements to increase productivity and reduce rework. Track deliveries and vehicles pending parts. * Internal Alignment and Communication: Conduct production meetings with third-party vendors and internal teams. Escalate timeline or quality risks and deviations promptly. * Weekly tracking of customer satisfaction review metrics, such as reputation scores and insurer platforms. (Reporting) * Documentation and Administrative Control: Validate work orders, authorizations, estimates, and closures. * Ensure compliance with operational and safety protocols. * Timely coordination with insurance companies regarding total loss vehicles. * Ensure compliance with and reporting of ICS standards, including open orders, quality control, and invoice vs. order reconciliation. * Perform any other duties assigned by management that add value to the department. **What We Offer** At Inchcape, we are building the future of mobility—and we invite you to build it with us. You’ll join a collaborative culture that values well-being, growth, and inclusion. Through impactful work, continuous development, and globally and locally competitive rewards, we create a workplace where people can achieve success and realize their aspirations. **Start Your Journey** At Inchcape, we are building the future of mobility—and we invite you to build it with us. You’ll join a collaborative culture that values well-being, growth, and inclusion. Through impactful work, continuous development, and globally and locally competitive rewards, we create a workplace where people can achieve success and realize their aspirations. If you’re interested in this position but don’t meet all the requirements, we still encourage you to apply. You may be the ideal candidate for this role—or for another opportunity at Inchcape. **Opportunities for All** Inchcape actively promotes the inclusion of people of all identities, backgrounds, and experiences—ensuring our workforce reflects the diverse global communities where we operate. Learn more about our Inclusion and Diversity commitments, including our goals, programs, and policies. **About Us** Inchcape is the world’s leading automotive distributor, operating in over 40 markets. We partner with the industry’s most prestigious brands to drive sustainable, improved mobility—for today and tomorrow. Our diverse global team of over 16\.000 professionals fosters an inclusive and collaborative culture, delivering exceptional experiences to our customers and partners. We are a dynamic, fast-growing company driving industry transformation and redefining the future. Discover more at www.inchcape.com **Additional Information** If you are selected, we will contact you to begin our selection process. We may request additional information to learn more about your experience, education, and professional background.