Description
Position Summary:
We are seeking a Systems Engineering graduate with proactivity to provide IT support, manage incidents, and maintain infrastructure.
Key Highlights:
1. Continuous learning in a real-world environment
2. Career development path
3. Positive work climate
Main Responsibilities:
* Support in basic administration and monitoring of IT infrastructure
* Support in user account management (Active Directory, email)
* Handling of software and hardware incidents (MANDATORY)
* Support in network maintenance (wired and wireless)
* Support for enterprise tools (internal systems)
* Support in equipment and license inventory control
* Preparation of Excel reports
* Handling of incidents at both end-user and STARSOFT ERP administrator levels (MANDATORY)
Requirements:
* Graduate in Systems Engineering, Software Engineering, or related fields (MANDATORY)
* Basic knowledge of networks and operating systems (Windows)
* Basic to intermediate Excel proficiency
* IT support or helpdesk experience is desirable
* Proactivity, eagerness to learn, and initiative to propose continuous improvement
* Ability to work under pressure
Desirable (not mandatory):
* Knowledge of Active Directory
* Basic cybersecurity knowledge
* Familiarity with agile methodologies (Scrum), ITIL
We Offer:
* Continuous learning in a real-world environment
* Career development path
* Positive work climate
Job Type: Full-time
Salary: S/.1\.00 \- S/.2\.00 per month
Work Location: On-site employment