Description
Job Summary:
We are seeking a technical pre-sales professional to serve as an interface, providing pre-sales support, designing architectures, and accelerating the adoption of data, analytics, and AI/GenAI solutions.
Key Highlights:
1. Technical support and architecture design for data, analytics, and AI/GenAI.
2. Leading demos/POCs and ensuring data governance.
3. Continuous training and relevant certifications.
**Role Summary:**
We are seeking a pre-sales professional who serves as the primary technical interface between TD SYNNEX, our partners, and customers. This role provides technical pre-sales support, conducts discovery, designs architectures, executes demos/POCs, and accelerates the adoption of data, analytics, and AI/GenAI solutions with sound data governance practices. You will work with market platforms and ecosystems (e.g., Data Fabric, Lakehouse, data warehousing, integration/ingestion, MLOps, and security), including, but not limited to, technologies such as IBM Data AI (watsonx, Db2\).
**Key Responsibilities:**
* Address and resolve technical and process-related pre-sales inquiries, escalating as appropriate.
* Conduct technical discovery, define requirements, and translate them into solution designs and architectures.
* Prepare and execute demonstrations, pilots, and POCs; document findings and recommendations.
* Design "best-of-breed" solutions integrating data/AI software and TD SYNNEX services.
* Develop estimates, TCO/ROI analyses, and responses to RFI/RFPs; contribute to closing strategy.
* Transfer knowledge to customers, partners, and internal teams through workshops and enablement activities.
* Communicate complex concepts clearly to both technical and business audiences.
* Stay current through continuous training and relevant certifications.
* Ensure data security and governance practices in all deliverables.
**Level Specifications:**
* Proficiency in advanced data, analytics, and AI standards and techniques; judgment to address complex problems.
* High autonomy in defining technical objectives and optimal paths to achieve them.
* Ability to represent TD SYNNEX as the primary technical contact for customers and partners.
* Direct impact on project and opportunity outcomes, timelines, and costs.
**Requirements and Skills:**
* Experience: 6–9 years with a university degree (or equivalent experience) in pre-sales, data/IA architecture, or technical consulting; or 4–7 years with a master’s degree.
* Education: Bachelor’s degree in Engineering, Computer Science, Systems, Data/IA, or related field (or equivalent technical education).
* Essential Technical Skills:
* Data Architectures: Data Fabric, Lakehouse, data warehousing, ETL/ELT integration, data quality, and cataloging.
* Platforms and Languages: SQL and at least one scripting language (e.g., Python); relational and NoSQL databases.
* AI/GenAI: fundamentals of models, RAG, evaluation, security, and ethical considerations; familiarity with MLOps.
* Data Governance and Security: metadata, lineage, access control, compliance, and risk management.
* Cloud and Containers: experience with one or more clouds (IBM Cloud, AWS, Azure, GCP) and Kubernetes/OpenShift.
* Integration: APIs/REST and connectivity with ecosystem sources and tools.
* Consulting Skills:
* Discovery, requirement mapping, technical storytelling, and business case development.
* Outstanding written and verbal communication; ability to manage multiple opportunities in parallel.
* Languages: Fluent Spanish; professional English for documentation, demonstrations, and training.
* Willingness to travel as required (up to ~25%).
**Desirable Certifications:**
* Certifications in data/IA and cloud platforms (e.g., IBM Data AI – watsonx/Db2, AWS, Azure, GCP, Databricks, Snowflake).
* Certifications in data governance, security, or privacy.
**Success Indicators (Reference):**
* Conversion of POCs/pilots into closed opportunities.
* Customer and partner satisfaction (NPS/CSAT).
* Response time and technical quality of proposals and designs.
* Enablement activities and adoption of data/IA solutions.
**At TD SYNNEX, our values guide everything we do:** Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
* Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
* Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on\-demand courses.
* Elevate Your Personal Well\-Being: Boost your financial, physical, and mental well\-being through seminars, events, and our global Life Empowerment Assistance Program.
* Diversity, Equity Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer\-to\-peer conversations, and equitable growth and development opportunities.
* Make the Most of our Global Organization: Network with other new co\-workers within your first 30 days through our onboarding program.
* Connect with Your Community: Participate in internal, peer\-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!