Sales Assistant

Description

Job Summary: We are seeking a responsible and dynamic Sales and Billing Assistant to manage customer relationships, billing, collections, and operational support. Key Highlights: 1. Comprehensive customer service and requirement management 2. Responsibility for billing and documentary control 3. Coordination and follow-up of commercial and logistics processes We are looking for a responsible, punctual, and dynamic Sales and Billing Assistant to join our team. The position is on-site and involves constant movement. Main Responsibilities: \- Attend to customers via telephone, email, and WhatsApp. \- Issue and verify: invoices, credit/debit notes, and receipts. \- Send and/or register invoices via email and/or customer portals. \- Answer customer calls and provide timely responses to their requests (products and/or services). \- Provide information regarding product pricing, delivery times, and quotations. \- Control and verify deliveries. \- Archive, organize, and maintain both physical and digital documents. \- Document management, report preparation, and other related tasks. \- Record customer collections. \- Organize, review, and monitor the customer portfolio to ensure effective collections. \- Review each customer’s purchase orders (POs) and promptly report any errors found therein—such as price, product, or quantity—and communicate with the customer to make the necessary corrections. \- Monitor customers’ POs that remain valid. \- Generate work orders (WOs) based on received POs. \- Verify customers’ credit status and payment terms before processing orders, ensuring compliance with internal policies and coordinating with Finance for cases requiring evaluation or special authorization. \- Coordinate with the Operations department to schedule dispatches or pickups of products, tracking progress until delivery and verifying service flow, as well as adherence to agreed timelines, quantities, and conditions. \- Issue and send electronic invoices corresponding to dispatched orders, ensuring proper linkage with shipping guides and transportation charges, and verifying that documents comply with current electronic invoicing regulations. \- Prepare and submit weekly sales, margin, and dispatch volume reports, consolidating reliable information for General Management, Finance, and Commercial departments. Requirements * Minimum education: Completed technical degree (administration, secretarial studies, accounting) * 1 year of experience * Age: between 20 and 40 years * Residence: Puente Piedra * Salary: Negotiable Type of position: Full-time Workplace: On-site employment Workplace: On-site employment