Description
Job Summary:
We are seeking a Commercial and Customer Service Assistant to inspire people to achieve their sports goals by managing leads, social media, and providing administrative support.
Key Highlights:
1. Opportunity to build a career from the beginning and grow professionally
2. Ongoing training and coaching in management and leadership
3. Being part of a team that inspires people to push beyond their limits and build confidence
**Would you like to join a team that inspires people to surpass their limits, build confidence, and achieve their goals through sports?**
**Salary:** s/580.00 \- s/600.00
**Schedule: Monday to Saturday (2:00 PM to 6:00 PM)**
**What will you do?**
* **Contact leads and prospects via phone calls, WhatsApp Business, and other digital channels** to provide information about our programs.
* **Manage social media and digital customer service channels**, responding to inquiries promptly and conducting follow-ups until a visit or enrollment is confirmed.
* Schedule appointments, trial sessions, and classes in coordination with the commercial and sports teams.
* Record and update prospect and customer information in the CRM, as well as prepare basic operational reports.
* Support front-desk operations, attendance registration, and equipment distribution.
* Perform other duties related to the position.
**Requirements**
* Graduated or currently enrolled in final cycles of Administration, Marketing, Physical Education, Sports Sciences, Industrial Engineering, or related fields.
* Eagerness to learn, adapt, contribute, and grow.
* Excellent interpersonal skills, responsibility, and a positive attitude.
* Minimum (3 months) experience in customer service, call centers, or similar roles.
**What do we offer?**
* Opportunity to build a career from the beginning.
* Formal employment contract and additional bonuses.
* Career development path.
* Training programs.
* Ongoing coaching in management and leadership.
Application Questions:
* Briefly tell us about your work experience.
* Do you have customer service experience? How long?
* Have you reviewed the schedule and salary? Do you agree?
Work Location: On-site employment