Collections Executive

Description

Job Summary: We are seeking a committed Collections Executive with strong negotiation skills to efficiently manage the customer portfolio, conduct follow-ups, implement collection strategies, and negotiate payment agreements. Key Highlights: 1. Efficient management of customer portfolio 2. Implementation of collection strategies and payment negotiation 3. Coordination with Commercial and Administration departments We are looking for a committed Collections Executive, results-oriented with excellent negotiation skills, to support us in the efficient management of our customer portfolio. MAIN RESPONSIBILITIES * Monitor accounts receivable portfolio (current and overdue). * Execute preventive, administrative, and overdue collection actions. * Contact customers via telephone calls, WhatsApp, and email. * Apply collection strategies according to customer type and delinquency level. * Negotiate payment commitments and settlement agreements. * Analyze delinquent portfolio and propose recovery strategies. * Keep management records updated in the system or database. * Advise customers on account statements and payment schedules. * Prepare weekly and monthly portfolio status reports. * Coordinate with Commercial and Administration departments for payment follow-up. REQUIREMENTS * Technical graduate or currently enrolled/completed university studies in Accounting, Administration, Finance, Industrial Engineering, or related fields. * Minimum 1 year of experience. * Knowledge of collection strategies and techniques. * Proficiency in Microsoft Office at user level. * Prior experience in the real estate sector is desirable. * Experience with CRM or collection systems is desirable. KEY COMPETENCIES * Negotiation ability. * Effective communication. * Results orientation. * Organization and follow-up. * Proactivity and initiative. * Ability to handle pressure and tolerate frustration. * Responsibility and integrity. WORKING CONDITIONS * Schedule: Monday to Friday, 8:00 a.m. to 6:00 p.m. / Biweekly Saturdays. * Work modality: On-site. * Remuneration: S/ 1,400.00 * Formal employment registration (General Regime). Salary: S/.1,200.00 - S/.1,400.00 per month Work location: On-site employment