CUSTOMER LOYALTY ADVISOR

Description

Job Summary: We are seeking a committed Customer Loyalty Advisor with a service-oriented mindset and a results-driven approach to strengthen commercial relationships and manage loyalty initiatives. Key Responsibilities: 1. Strengthen commercial relationships and promote customer retention 2. Resolve inquiries and manage loyalty and retention processes 3. Provide courteous and customer satisfaction-oriented service **JOB OPENING** **CUSTOMER LOYALTY ADVISOR** **Location: Surquillo** We are looking for a committed **Customer Loyalty Advisor**, service-oriented and focused on achieving results. **Requirements:** * Completed secondary education; ongoing or completed technical or university studies. * Minimum 3 months of experience in customer service, loyalty programs, retention, call centers, or sales. * Basic proficiency in Microsoft Office. * Strong communication skills, negotiation ability, and customer orientation. * Availability to work on-site in Surquillo. **Responsibilities:** * Contact customers to strengthen commercial relationships and encourage retention. * Provide information and promptly resolve inquiries. * Manage customer loyalty and retention processes. * Record all actions performed in the system. * Meet established productivity and quality performance indicators. * Maintain courteous and customer satisfaction-oriented service. **Benefits:** * Fixed salary with opportunities for performance-based salary growth. * Continuous training. * Excellent work environment. If interested, please send your CV to 989119420 Workplace: On-site employment