Customer Service / Surco

Description

Job Summary: We are seeking a Service Advisor to assist users in effectively using an educational platform, providing training and support. Key Highlights: 1. Accompany users in using the educational platform 2. Guaranteed prior training 3. Part of a professional and specialized team On behalf of a LEADING company in developing digital solutions for school administration, we are seeking a **Service Advisor**, primarily working via telephone, to support users (nurseries, schools, teachers, and administrative staff) in correctly, up-to-date, and effectively using the educational platform. Prior training will be provided. This is a daytime on-site position from Monday to Friday and Saturdays until 12:30 pm. You will join a highly professional and specialized team focused on developing digital applications. The position is formal employment with all statutory and social benefits. **What will you do as a CUSTOMER SERVICE ADVISOR?** * Conduct in-person or virtual training for users on system usage. * Respond to inquiries and requests via telephone, email, or video calls. * Coordinate training sessions and technical documentation with assigned schools. * Monitor and ensure quality control of platform usage. * Review and validate requests before communicating them to users. * Maintain organized and up-to-date documentation for each institution. **APPLY** through this portal and include your updated contact information in your CV so we can reach you. **REMEMBER: Our recruitment processes are completely FREE OF CHARGE. Neither Q Reps Selecciona nor our clients request any payment at ANY STAGE of selection or hiring.** Salary: S/.1,400\.00 \- S/.1,500\.00 per month Workplace: On-site employment