Customer Service Advisor

Description

Job Summary: Customer service for the CLARO Chile campaign, handling inquiries, providing information about services, promoting additional products, and meeting quality and productivity metrics. Key Responsibilities: 1. Customer call and inquiry handling 2. Information on plans, services, and billing 3. Promotion of additional products and services We are seeking a Customer Service Advisor for the CLARO Chile campaign in an IN-PERSON modality. **Responsibilities:** * Handling customer calls and inquiries. * Providing information on plans, services, equipment, and billing. * Recording interactions in the system. * Promoting additional products and services. * Meeting quality and productivity metrics. **Requirements:** * Residency in Lima or Callao. * Minimum 3 months of customer service experience in a call center or in-person setting. * Availability to work in-person. **Schedule:** * Monday through Sunday (8:00 a.m. to 6:00 p.m. \- 11:00 a.m. to 8:00 p.m.) * **One rotating day off**. **Benefits:** * Fixed salary and performance and attendance bonuses. * Full payroll registration from day one. * Referral bonus. * Corporate agreements and discounts. * Paid training and career development path. * Contests, prizes, and birthday gifts. Interviews: Friday, July 10, at 12:00 p.m., 3:00 p.m., and 5:00 p.m. (Schedule to be confirmed) Work Location: In-person employment