




Job Summary: Ensure proper implementation of operational processes, resolve customer issues, and foster a positive work environment while managing teams. Key Responsibilities: 1. Lead teams and manage operational processes within the area 2. Resolve issues with internal and external customers 3. Foster a positive work environment and manage the team **Job Description** ---------------------- Ensure proper implementation of operational processes, resolve customer issues, and foster a positive work environment. Manage and supervise operational processes and procedures within the area, ensuring their correct implementation. Resolve issues with internal and external customers to maintain satisfaction and efficiency. Foster a positive work environment and effectively manage the team. **Candidate Requirements** -------------------------- * 6 months to 1 year of experience leading work teams * University studies nearing completion, incomplete university studies, or completed technical studies in administration or related fields * Proficiency in cash systems, procedures, Office suite (Excel, PowerPoint, Word) * Experience in retail or mass consumer goods * Availability to work rotating shifts in Huacho **Selection Process** ------------------------ The selection process is conducted via Aira \- a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the position 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or tests Then, if your profile matches what we are looking for, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are over 88,000 people who work every day toward our firm Purpose \- Simplify and Enjoy Life More. We operate in 9 countries and consist of five major brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each of these brands shapes who we are, and together—as One Team—we strive daily to reinvent ourselves and exceed our customers’ expectations. A team full of dreams that makes things happen. We dare to launch new initiatives and innovate, take risks, and create opportunities that keep us at the forefront—driving us to continuously reinvent ourselves and deliver the best shopping experience at every touchpoint with us.


