Job Summary: We are seeking an Operational Excellence Assistant to join our team, focusing on continuous process improvement and ensuring operational efficiency. Key Highlights: 1. Support continuous process improvement and operational optimization. 2. Work with Power BI, Power Automate, and agile methodologies. 3. Contribute to operational efficiency and quality. **Introduction** Welcome to Gallagher, a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing the right thing. We help our clients navigate complexity with confidence, empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job—you’ll find a culture rooted in trust, driven by collaboration, and sustained by the belief that we are better together. Whether you join us in a client-facing role, in our brokerage division, in our benefits and HR consulting division, or as part of our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Live a work experience where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s living the Gallagher Way. **Description** At Gallagher, we are seeking an Operational Excellence Assistant to join our team and help us continuously improve our processes. This role is critical to ensuring our operations are efficient, well-organized, and aligned with best practices. If you are passionate about process improvement and want to make a difference in a dynamic and collaborative environment, this is your opportunity. **How You’ll Make an Impact** In this role, you will be a key member of the Operational Excellence team, helping to document, analyze, and optimize critical processes. You will work on creating and updating workflows, procedures, and data matrices, as well as developing operational dashboards and reports using tools such as Power BI. You will also support process automation using Power Automate and track key performance indicators. Your work will directly contribute to improving the efficiency and quality of our operations, ensuring our practices meet the highest standards. Additionally, you will collaborate on preparing executive presentations and internal communication materials, helping to keep all teams informed and aligned. **About You** We are looking for someone who:* Holds a degree in Business Administration, Industrial Engineering, Computer Engineering, or a related field. * Has at least 1 year of experience supporting processes, continuous improvement, or information analysis—preferably in service sectors such as finance or healthcare. * Is organized, proactive, and able to manage workload effectively, clearly communicating needs and priorities. * Possesses intermediate skills in tools such as Power BI and Power Automate, with willingness to learn agile methodologies. * Can communicate effectively in meetings and in writing, adapting to different audience levels. At Gallagher, we value diversity and foster an inclusive environment. If you meet the requirements and are ready to grow professionally, we want to meet you!
María García
Indeed · HR
María García
Indeed · HR
