IT Professional Intern

Description

Job Summary: OK COMPUTER S.A.C. is seeking an IT Professional Intern to support hardware/software incident resolution, device configuration, and user assistance, with a focus on service excellence and continuous learning. Key Highlights: 1. Continuous learning and professional development 2. Comprehensive IT management support 3. User-centric service orientation OK COMPUTER S.A.C. is an information technology integration company with **over 21 years of experience**. We specialize in delivering comprehensive hardware, software, and service solutions. We are currently seeking top talent for our **IT, PRODUCTION, AND SERVICE** departments, prioritizing service orientation, teamwork, accountability, and commitment to fill the position of IT PROFESSIONAL INTERN. **REQUIREMENTS:** * Bachelor's degree or graduate in Systems Engineering, Computer Science, Computer Engineering, or related fields. * Basic knowledge of Windows, Linux operating systems, and Microsoft 365\. * Basic knowledge of networking, hardware, and software. * Analytical and problem-solving skills. * User-centric service orientation. * Proactivity, responsibility, and willingness to learn. **RESPONSIBILITIES** * Provide support in resolving hardware and software incidents. * Perform configuration and installation of computing devices and peripherals. * Support basic preventive and corrective maintenance of computer equipment. * Assist users in resolving first-level technological issues. * Support creation, modification, and deactivation of user accounts. * Collaborate in managing access rights and permissions within corporate systems. * Participate in data backup and recovery activities. * Provide basic support for network and connectivity monitoring. * Support identification and reporting of technology infrastructure failures. * Collaborate in inventory management and control of technological assets. * Develop and update manuals, procedures, and technical documentation. * Maintain records of incidents and resolved requests. * Generate basic reports on technical support and IT management. **WORK CONDITIONS:** * Monday to Friday, 8:00 AM to 6:30 PM. **BENEFITS** * Formal payroll from day one. * Continuous learning. * Birthday Golden Day. * Career path. Employment Type: Full-time Work Location: On-site employment