Description
Job Summary:
This role involves managing and coordinating modifications to tourism services, ensuring communication with suppliers and providing operational support.
Key Responsibilities:
1. Manage modifications and rescheduling of tourism services.
2. Coordinate with suppliers and internal departments to ensure changes.
3. Provide support to the Programming Team during operational contingencies.
Handle modifications and/or rescheduling requested by various business departments.
Enable requested services so that requesting departments can register changes in the Tourplan file.
Contact the assigned supplier to confirm their ability to accommodate the required change.
Identify alternative suppliers when the assigned supplier cannot fulfill the request following a change.
Coordinate with the department requesting the change to clarify details of modified services.
Provide support to the Programming Team for any operational contingencies that may arise, including coordination of new services or modifications.
Perform other related or complementary functions and tasks as directed by the immediate supervisor.
EXPERTIA TRAVEL is the tourism holding company grouping iconic South American tourism enterprises, including the brands: Nuevo Mundo Viajes and AGIL Perú for outbound tourism. For inbound tourism, it includes Condor Travel, Tropic DMC, among others. Our purpose is to create lifelong experiences together.
Requirements
Technical or university studies in Tourism and Hospitality, Administration, Accounting, Industrial Engineering, or related fields.
Experience in supplier relationship management.
Knowledge of tourism products, services, and destinations in Peru.
Intermediate-level proficiency in Microsoft Office.
Intermediate-to-advanced English proficiency.
Benefits
FOLA health insurance.
Career development path.
Ongoing training programs.
Corporate benefits.
Hybrid work arrangement.