Description
Position Summary:
Provide technical support for computer systems, networks, and applications, contributing to the proper functioning of the technological infrastructure.
Key Highlights:
1. Support in the management and maintenance of equipment, networks, and servers.
2. Handling hardware and software incidents.
3. Collaboration in system updates and security patches.
*Provide technical support for computer systems, networks, and applications, contributing to the proper functioning of the organization's technological infrastructure.*
**Job Objectives**
· Support the management and maintenance of equipment, networks, and servers.
**RESPONSIBILITIES:**
· Address hardware and software incidents reported by users.
· Install and configure operating systems and applications.
· Support user account management (Microsoft 365\).
· Collaborate in system updates and security patches.
· Monitor network status and report anomalies.
· Support basic configuration of switches, routers, and access points.
· Prepare incident and activity reports.
**REQUIREMENTS:**
· Technical diploma and/or final-cycle student in Computer Science and Information Technology or related fields.
· Basic knowledge of operating systems (Windows), networks, and Microsoft 365\.
· Proactivity, ability to learn, and teamwork skills.
**PERFORMANCE INDICATORS**
· Average incident resolution time.
· Completion rate of assigned tasks.
**BENEFITS:**
· Minimum remuneration
· FOLA private insurance
Employment type: Full-time, Permanent
Salary: S/.1,130\.00 per month
Work location: On-site employment