Description
Job Summary:
We are seeking Customer Service and Retention Advisors for Movistar, with or without prior experience, focused on delivering effective solutions and creating positive customer experiences.
Key Highlights:
1. Opportunity for learning and professional growth in a leading call center.
2. Customer-focused role centered on customer service, problem resolution, and customer retention.
3. Continuous skill development and professional growth.
We’re looking for COVISIANlovers eager to grow!
· Join one of the best places to work in Peru — ranked 16th by GPTW and a leader in call center services.
As a major multinational company, we continue expanding and are currently recruiting:
· CUSTOMER SERVICE AND RETENTION ADVISORS WITH OR WITHOUT EXPERIENCE
Immediate availability
Shift schedule: 2:00 PM to 11:00 PM — Shifts: (2:00 PM–10:00 PM / 3:00 PM–11:00 PM)
Fixed weekend days off
Work location: DOWNTOWN LIMA, Jr. Apurímac 224 (Facing Plaza San Martin)
Work modality: IN-PERSON
Transportation provided
Compensation and Benefits:
Fixed salary: S/1130
Commissions up to S/400
Retention bonus: S/150
Full formal employment contract from day one
Statutory benefits
Job stability
Ongoing training and continuous support
Training bonus: S/30 per day + Perfect Attendance Training Bonus: S/100
· We invest in your growth:
S/700 study bonus
Corporate benefits with institutions and universities
True job stability:
Full formal employment contract from day one
All statutory benefits
Additional paid leave based on tenure
Free medical consultations and medications via Doctor Auna.
Do you need prior work experience?
This is your chance to learn from the best!
We seek individuals with or without experience, possessing the right attitude, customer orientation, and commitment.
· What will you do?
Answer calls from Movistar customers
Deliver effective solutions
Retain customers seeking to cancel their services by offering better benefits, discounts, promotions, etc.
Create a positive experience in every interaction
· WHAT ARE WE LOOKING FOR?
REQUIRED:
Laptop, PC, or tablet for virtual training via Meet.
Positive attitude and desire for stable employment
Availability to work in-person at our Downtown Lima office
· Here, you don’t just work — you develop skills, learn, and grow professionally
Apply now and join our team!
We want to meet you!
With You, Everything Is Better.
-Requirements- Minimum education: Secondary school
years of experience
Knowledge: Communication