Description
Job Summary:
We are seeking a Tech Training Coordinator to design, coordinate, and develop SAP training unit, driving its commercial growth and ensuring academic excellence.
Key Highlights:
1. Coordination of training and educational programs.
2. Generation of commercial opportunities and sales closure.
3. Development of training offerings and academic management.
***Join Altamira Technology as a Tech Training Coordinator!***
**About Altamira**
At Altamira Technology, we are an SAP-focused consulting firm. We have launched Scale Lab, our new training unit, dedicated to developing customized SAP training programs for enterprises—initially targeting the mining and agro-industrial sectors, with plans to expand into other industries.
We seek a professional capable of organizing, coordinating, and scaling this training unit by combining academic, commercial, and managerial competencies.
**Candidate Profile**
* Completed technical or university studies in Administration, Education, Organizational Psychology, Industrial Engineering, or related fields.
* Experience coordinating trainings, courses, corporate training, or educational programs.
* Experience working with instructors, educators, or educational service providers.
* Experience in customer service or student management.
* High level of organization, proactivity, and leadership, with ability to manage multiple tasks and ensure an excellent customer experience.
**Purpose of the Role**
To design, coordinate, and develop the SAP training unit, driving its commercial growth and ensuring academic excellence, customer experience, and achievement of business objectives.
**Key Responsibilities**
1\. Commercial Opportunity Generation
* Identify target companies (mining, agro-industry, and other sectors).
* Contact decision-makers in HR, IT, Operations, and Finance departments.
* Manage inquiries received via WhatsApp, LinkedIn, website, or email.
* Qualify leads and schedule commercial meetings.
* Develop strategic partnerships.
2\. Commercial Management and Sales Closure
* Present training proposals.
* Adapt programs according to client needs.
* Negotiate commercial terms.
* Close individual and corporate sales.
* Identify cross-selling and upselling opportunities.
3\. Development of Training Offerings
* Identify market needs.
* Design new trainings and programs.
* Review and update syllabi and curricula.
* Adapt content to specific sectors (mining, agro, or others).
* Define program delivery modes (virtual, hybrid, or in-company).
4\. Academic Management
* Coordinate instructor availability.
* Align methodology and content.
* Supervise teaching quality.
* Evaluate instructor performance.
* Monitor learner satisfaction and learning outcomes.
5\. Operational and Logistics Management
* Schedule course dates.
* Coordinate platforms and technical support.
* Manage distribution of materials.
* Ensure issuance of certificates.
6\. Commercial Management and Follow-up
* Register leads and opportunities in CRM.
* Update commercial pipeline.
* Follow up with clients and payments.
* Report results and conversions.
7\. Internal Coordination
* Coordinate campaigns and webinars with Marketing.
* Align with Operations on technical support for programs.
* Report commercial and academic progress to management.
**Work Modality**
*Remote work, with occasional in-person attendance when required.*
Employment Type: Full-time
Salary: Starting from S/.2,500.00 per month
Work Location: Hybrid in San Isidro, Lima