Job Summary: We are seeking a proactive, results-oriented Process and Digital Transformation Analyst to lead full-cycle transformations, optimizing agility and user experience. Key Highlights: 1. Lead and execute end-to-end digital transformation projects. 2. Propose process improvements to optimize efficiency and agility. 3. Translate business needs into precise user stories. We are looking for a proactive, results-oriented Process and Digital Transformation Analyst for the IT department, with proven experience leading full-cycle digital transformation initiatives. The ideal candidate is capable of managing change projects from start to finish: from diagnosis and requirements gathering to technical implementation and final outcome measurement. Their mission will be to serve as a strategic bridge between operational and development teams, ensuring every designed solution enhances agility, traceability, and excellence in user experience. **Work Modality:** 100% on-site in San Isidro, Monday to Friday, 9 a.m. to 6 p.m. **Responsibilities:** **End-to-End Transformation Management:** Lead and execute all phases of digital transformation projects, ensuring continuity between design and deployment. **Diagnosis and Requirements Gathering:** Conduct information gathering and user insights analysis using tools such as Customer Journey Map and Service Blueprint. **End-to-End Process Redesign:** Propose comprehensive improvements and redesigns that optimize operational efficiency, agility, and traceability from start to finish. **Experience Design:** Develop the proposed service blueprint and build mockups aimed at elevating user satisfaction. **Requirements Management:** Translate business needs into precise user stories and acceptance criteria for the release backlog. **Solution Validation:** Execute testing of technological solutions to ensure final deliverables accurately meet user needs. **KPI Monitoring:** Evaluate the real impact of implemented improvements through key performance indicators and adjust strategy based on obtained results. MyApps is a company specialized in custom software development, tailored to each client’s specific needs. Our focus is on creating solutions that optimize processes, increase productivity, and generate value for businesses. We have a technical team that accompanies our clients from analysis through to final project implementation. Requirements 1\. Knowledge and Tools **Innovation Methodologies:** Proficiency in Design Thinking, Lean Management, and Scrum, as well as other ideation tools. **Specialized Software:** Expert-level use of transformation tools such as Bizagi, Miro, and Figma. **Analysis and Reporting:** Proficiency in Excel and Power BI for tracking and visualizing process metrics. 2\. Experience and Education **Specific Track Record:** 1–3 years of experience in process management, demonstrating participation in executing full-lifecycle digital transformation projects within the company’s internal IT department. **Previous Roles:** Experience as a Process Analyst, Transformation Analyst, Project Analyst, or Operations Analyst in technology-evolving environments. **Academic Degree:** Bachelor’s degree in Industrial Engineering, Business Administration, or related fields. 3\. Key Skills and Competencies **End-to-End Process Vision:** Ability to understand and manage the impact of transformation across all stages of the value chain. **Analytical Thinking:** Skill in deep process understanding and ideation of disruptive processes. **Assertive Communication:** Ability to interact effectively with technical and business teams throughout the project. **Innovation and Proactivity:** Consistent focus on continuous improvement and pursuit of efficient solutions. Benefits If you are passionate about directly contributing to a challenging business and your work impacts customer satisfaction, this role is for you. Let’s go all in! **We offer:** Microenterprise payroll (15 vacation days and SIS). Opportunities for professional learning and development. A collaborative and dynamic work environment. Training in project management and digital tools.
María García
Indeed · HR
María García
Indeed · HR
