Description
Job Summary:
Responsible for cleaning, organizing, and maintaining hygiene in guest rooms and hotel areas, ensuring guest satisfaction and compliance with quality standards.
Key Responsibilities:
1. Maintain high standards of cleanliness and organization in the hotel.
2. Ensure guest and staff satisfaction and safety.
3. Teamwork and proper management of area inventory.
**HOUSEKEEPING / ROOM ATTENDANT**
**Responsibilities:**
* Clean, organize, and maintain guest rooms and other hotel areas according to brand-specific quality standards.
* Ensure cleanliness and hygiene in guest rooms, public areas, service areas, and hotel amenities to maximize guest satisfaction.
* Ensure guest and staff well-being and safety.
* Collaborate closely with the maintenance team to resolve any issues in guest rooms and hotel areas.
* Monitor and manage area inventory, including linens, amenities, equipment, and cleaning supplies, in accordance with quality standards.
* Ensure proper handling of chemical products, tools, and work equipment.
* Prepare housekeeping carts and cleaning supplies according to established standards and keep them organized.
* Record relevant daily information (lost & found, service incidents) to communicate with other departments (e.g., front desk).
* Report room cleaning times (entry and exit times) in the work plan.
* Perform all duties inherent to the position and any additional tasks assigned by the immediate supervisor.
**Requirements:**
* Technical and/or university education
* Knowledge of maintenance and/or repairs
* Basic English language proficiency
* Availability to work 48 hours per week on rotating shifts
* Experience: 1 year (preferred)
**Benefits:**
* Formal employment with all statutory benefits
* Market-competitive remuneration
* 100% covered meal allowance
Employment Type: Full-time
Work Location: On-site