BUSINESS ADVISOR

Description

Position Summary: We are seeking a professional to manage new loans and renewals, ensure portfolio quality, and maintain excellent customer service, in compliance with organizational policies and values. Key Highlights: 1. Manage loan disbursement and renewal. 2. Ensure loan portfolio quality and recovery. 3. Guarantee high-quality service and customer retention. With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 33,000\+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! Key Responsibilities: * Meet monthly new loan disbursement targets according to assigned level (Junior, Senior, Master). * Maintain strict control over monthly renewals as part of delivering excellent service to our customers. * Enforce credit policies in accordance with the methodology applied to the region where services are provided. * Recover loans while ensuring portfolio quality, maintaining PAR >30 days below 3\.0% per month-end portfolio report. * Follow credit-stage-specific protocols. * Conduct group visits punctually according to repayment frequency (weekly, biweekly, semi-monthly, or monthly). * Ensure customer retention within VFM by delivering high-quality service. * Immediately follow up on delinquency from day one, ensuring payment to the group reference at institutions designated by the company. * Adhere to fraud-related policies and procedures established by the institution for each customer. * Uphold the organization’s mission, vision, core values, and social impact. * Participate in emergency training programs, drills, and activities held in locations affected by adverse events, disasters, emergencies, or incidents. Applicant Types Accepted: Local Applicants Only