Description
Job Summary:
VAOPE.com is seeking a Junior Commercial Executive to support commercial operations, advise event organizers, and ensure event configuration and post-sales service.
Key Highlights:
1. Commercial support and event organizer accompaniment
2. Identification of cross-selling and up-selling opportunities
3. Collaborative and dynamic work environment with career development
**VAOPE.com, Peru's Ticketing Platform,** is looking for a **Junior Commercial Executive** to join our team. Your objective will be to support the commercial operations of events on our platform, advise and accompany organizers, guide them through event configuration, identify additional opportunities (*cross\-selling)* and enhancements (*up\-selling)* that add value to the customer, and ensure effective support and post-sales service.
**Requirements:**
* Completed or final-cycle studies in Business Administration, Marketing, Communication Sciences, or related fields (University or Technical degree)
* Minimum 1–2 years of experience in commercial or customer service roles
* Strong knowledge of customer service and client portfolio management (**Mandatory**)
* Proficiency in computer programs such as Excel (intermediate level), Notion, and Office
**Main Responsibilities:**
* Promptly attend to interested organizers (*leads*) contacting via our platform or social media, guiding and explaining how they can optimize their events with us.
* Manage the sales *funnel* for assigned *clients*, conducting consistent follow-up until they publish their first event (account activation).
* Analyze each client’s profile to propose additional services from the outset (*cross\-selling*), such as validation or printing, tailoring the offer to the scale of their event.
* Record every interaction with new *leads* in the management system (Notion or Commercial CRM).
* Ensure event publications meet the platform’s quality standards, information requirements, and deadlines.
* Supervise the event approval workflow and necessary corrections for flawless platform launches.
* Document incidents occurring during events to generate reports supporting internal process optimization.
* Validate post-event financial settlements, ensuring transparency and timeliness in payments.
Benefits:
* Working hours: Mon–Fri, 8:30 AM–5:30 PM; Remote Saturday noon shift
* Office located in Magdalena (near Pershing Metro Station)
* Overtime compensation
* Free Udemy training courses
* Career path and development with VAOPE
* Excellent, collaborative, and dynamic work environment
* Microenterprise payroll registration
Are you ready to take your career to the next level? Apply now and join the fastest-growing team in recent years. Do you speak VAO?
Salary: S/.1,500\.00 \- S/.1,700\.00 per month
Application Questions:
* The offered salary range for this position is S/.1500–S/.1700 gross. Do you agree?
* Employment regime is microenterprise: 15 days of vacation \+ Essalud insurance (currently, we do not provide CTS or bonuses). Do you agree?
* In which district do you currently reside?
* What is your age?
Work Location: Hybrid, Magdalena del Mar, Lima