IT SOLUTIONS ASSISTANT - SECTOR: FINANCIAL

Description

Position Summary: IT Solutions Assistant for Cofide S.A., supporting IT operations, system incident documentation, and software requirement generation, participating in technology implementation. Key Highlights: 1. Support for the operation of Cofide's various information systems. 2. Assistance in tracking IT requests and generating information. 3. Participation in change management and IT development. **VIRTUS \& IESF PERÚ** On behalf of Cofide S.A., the Development Bank of Peru—which drives access to resources and opportunities for the country—we are seeking top talent for the position of: **IT SOLUTIONS ASSISTANT** **Position Code: ATI \- FIN** **Specific Job Functions:** * Provide support for the operation of Cofide's business process information systems. * Assist in tracking IT requests submitted by user departments—from registration through closure and user confirmation. * Support the generation of annex information and recurring reports to fulfill regulatory requirements of user departments. * Assist in documenting incidents reported by user departments regarding information systems, for escalation to the appropriate support team. * Assist in validating deliverables generated by contracted services supporting information systems. * Participate in the change management workflow and new requirements (analysis, design, development, and testing) requested by user departments. * Support the generation of software requirements specifications, considering key users' needs. * Support the creation of operational support documentation and user manuals resulting from the implementation of new Information Systems. * Actively participate in meetings related to the development and implementation of information technologies proposed by Department staff and organizational units. * Other duties assigned by Management. **Essential Position Requirements:** * **Academic Degree\*:** Bachelor’s degree in Systems Engineering, Computer Engineering, Electronics Engineering, or Industrial Engineering. Degree holder (Desirable) \*Except for candidates entering via the COFIDE Talent Program – Developing Leaders, or those who have completed at least six months of professional internships at COFIDE, only a graduation certificate will be required. * **Work Experience:** Minimum 1 year. (Except for candidates entering via the COFIDE Talent Program – Developing Leaders, or those who have completed at least six months of professional internships at COFIDE) * **Specific Experience:** Six months in assistant roles or positions with similar responsibilities and characteristics. (Except for candidates entering via the COFIDE Talent Program – Developing Leaders, or those who have completed at least six months of professional internships at COFIDE) * **Key Technical Knowledge Required for the Position (no supporting documentation required):** Systems Analysis, IT Service Management, Project Management, SAP, and current system development methodologies: Agile, SCRUM. (Desirable) * **Knowledge: Courses, certifications, and/or specializations supported by documentation:** Courses related to ITIL FOUNDATION, PMP, Data Analyst, or UX (Desirable) * **Office Software:** Intermediate-level PowerPoint, Word, and Excel. * **Languages:** Basic English **Work Location:** San Isidro (Lima) **Benefits:** All benefits in accordance with applicable law. Click the following link to apply for this position by completing the form: https://forms.gle/62AuX4aAqGcMXTJw9 Reference Code: AAT \- FIN Application Deadline: Until 04/09/25 at 23:59 hours \* At COFIDE, we seek to work with the best talent. Thus, this recruitment is published under Law No. 29973, the General Law for Persons with Disabilities, which promotes the inclusion of persons with disabilities in the labor market. Position Type: Permanent Work Mode: On-site employment