Description
Job Summary:
We are seeking a Technical Support Technician for provincial areas to service computers and printers, performing diagnostics, repairs, and maintenance.
Key Highlights:
1. Technical support for PCs, laptops, and printers of various brands
2. Diagnostic, maintenance, and configuration functions for equipment
3. Independent role based on customer demand
Job Description:
We are a technology services partner and are currently seeking a Technical Support Technician for provincial areas to provide support for computers and printers from various brands (Lexmark, Xerox, HP, Brother, among others). Work will be performed on-demand per customer requests, under an independent service arrangement (not on payroll).
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Main Responsibilities:
For computer equipment (PCs and laptops):
* Diagnostics, repair, and preventive/corrective maintenance.
* Installation and configuration of operating systems (Windows, basic Linux).
* Formatting, backup, data migration, and recovery.
* Hardware assembly and upgrades.
For printers (Lexmark, Xerox, HP, Brother, etc.):
* Driver installation, configuration, and updates.
* Preventive maintenance (cleaning, calibration, consumables inspection).
* Corrective maintenance (paper jams, print quality issues, part replacement).
* Network configuration (IP settings, print queues, shared printers).
* Diagnosis of electronic and mechanical failures.
* Inspection and reporting of assigned equipment status.
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Requirements:
* Technical degree in Computing, Electronics, Informatics, or related fields.
* Minimum 1 year of experience in PC, laptop, and printer support.
* Solid knowledge of hardware and software.
* Proficiency in Windows operating systems (mandatory).
* Basic networking knowledge (network printer setup).
* Customer-oriented attitude, proactivity, and strong communication skills.
* Immediate availability to work in provincial areas (cases will be assigned in the city where the technician resides).
Job Type: Part-time
Salary: Starting from S/.20.00 per day
Work Location: On-site employment