Job Summary: You will monitor and evaluate commercial interactions to ensure compliance with quality standards and customer experience. Key Highlights: 1. Monitoring and evaluation of commercial interactions. 2. Identification of improvement opportunities. 3. Ensuring compliance with quality standards and customer experience. What You Will Do: You will monitor and evaluate commercial interactions, identify improvement opportunities, and ensure compliance with quality, sales, and customer experience standards. If you have commercial experience and wish to boost your income, apply now and join Pentafon – Vodafone España. Pentafon, a Contact Center and CX specialist company with over 20 years of experience, is seeking Sales Executives for our Vodafone España operation. Requirements Proven experience as a Call Center Quality Analyst. Desirable experience in outbound sales campaigns and/or telecommunications. Proficiency in monitoring, providing feedback, and tracking KPIs. Analytical ability, effective communication skills, and results orientation. Availability to work Monday through Friday, from 4:00 a.m. to 2:00 p.m. Availability to work onsite in Lince. Benefits Competitive market-aligned salary. Bonus for achieving KPIs. Home pickup service due to early shift timing. Full employment contract from day one, including all statutory benefits. Ongoing training and continuous support. Career path and professional growth opportunities. Experience working for a major international operation such as Vodafone España.
María García
Indeed · HR
María García
Indeed · HR
