Description
Job Summary:
We are seeking a Collections Executive to manage portfolios across different stages of the Coppel campaign, developing communication and responsibility skills.
Key Highlights:
1. Collection management with emphasis on communication and interpersonal skills
2. Learning orientation and positive attitude
3. Responsibility and punctuality in performance
Collections Executive – Coppel Campaign
Job Description
We are currently seeking experienced collections personnel to join the Coppel campaign, managing collection portfolios across various stages: early-stage, mid-stage, and charged-off accounts.
This is an on-site position suited for individuals with strong communication skills, responsibility, punctuality, and learning orientation.
Responsibilities
* Conduct collection activities via voice calls.
* Manage collection portfolios according to assigned stage:
* Early-stage: 3 to 6 months.
* Mid-stage: 6 months to 1 year.
* Charged-off: from 1 year up to judicial stage, up to 1.5 years.
* Meet established productivity targets for the campaign.
Requirements
* Age between 18 and 50 years.
* Minimum 6 months of experience in collections.
* Completed secondary education.
* Availability to work on-site.
* Strong communication and interpersonal skills.
* Positive attitude and learning orientation.
* Responsibility and punctuality.
* Basic computer skills preferred.
* For foreign nationals: valid passport and migration documentation.
Working Conditions
* Work modality: On-site.
* Location: Calle Mirtos 129, Lince.
* Weekly working hours: 42 hours.
* Target nationality: Mexican.
* Immediate start without on-the-job training (OJT).
* Peruvian and Mexican public holidays observed.
Work Schedule
* Monday to Saturday: 2:00 PM to 10:00 PM\.
* Sunday: 11:00 AM to 7:00 PM\.
* Working days: Monday to Sunday.
* Rest day: rotating (Saturday or Sunday).
Compensation and Benefits
* Base salary: S/ 1,230\.
* Mobility bonus: S/ 200\.
* Productivity bonus: unlimited.
* Career growth opportunity starting from the third month.
Training
* Training modality: Remote.
* Duration: 4 days.
* Training schedule: 11:00 AM to 7:00 PM\.
* Attendance: Monday to Saturday.
* Daily training stipend: S/ 30\.
* Total training compensation: S/ 120\.
Salary: S/.1,230\.00 \- S/.3,000\.00 per month
Workplace: On-site employment