General Passenger Service Supervisor

Description

Job Summary: We are seeking a General Passenger Service Supervisor to lead teams, coordinate airport operations, and ensure service quality at a leading company. Key Highlights: 1. Lead teams and manage passenger service operations. 2. Ensure service quality and passenger/airline satisfaction. 3. Opportunity for professional development in the airport sector. On behalf of our client SAASA, a leading provider of airport services, we are looking for a: **General Passenger Service Supervisor** **Requirements:** * Minimum 2 years of experience as a Passenger Service Supervisor or Coordinator. * Completed technical or university studies in Commercial Aviation, Administration, or related fields. * Experience leading work teams and managing operations. * Ability to coordinate shifts and ensure compliance with service standards. * Customer orientation and skills in incident and conflict resolution. * Excellent verbal and written communication skills. * Advanced English proficiency. **Main Responsibilities:** * Supervise and coordinate Passenger Service operations. * Lead and manage the team of supervisors. * Guarantee compliance with operational procedures, safety regulations, and BASC guidelines. * Optimize human and material resources to ensure operational efficiency. * Manage operational incidents and provide timely solutions. * Ensure service quality and passenger/airline satisfaction. **Benefits:** * Compensation: S/ 3,500\. * Transportation allowance. * Full payroll registration under the general regime. * Statutory benefits from day one. * Ongoing training. * Opportunity for professional development within a leading airport-sector company. Salary: S/.3,500\.00 \- S/.4,000\.00 per month Work Location: On-site employment