Description
Position Summary:
We are seeking administrative assistants with experience in telemarketing sales to manage appointments, provide information, and coordinate schedules at a dental clinic.
Key Responsibilities:
1. Telephone support for scheduling, confirming, and rescheduling appointments
2. Social media management for inquiries and appointment booking
3. Coordination of technical staff schedules and database updates
A dental clinic requires two administrative assistants with experience in telephone sales. Base salary plus sales bonuses.
* Answer incoming calls and make outbound calls to schedule, confirm, or reschedule appointments.
* Provide information about services, promotions, and treatments.
* Manage messages and inquiries via social media, scheduling appointments as needed.
* Send appointment reminders and follow up with patients.
* Update the doctors' database and coordinate technical staff schedules.
* Address inquiries and handle complaints, escalating complex cases when necessary.
**Working Hours**
* **Monday to Friday:** 9:00 AM \- 6:00 PM
* **Saturdays:** 9:00 AM \- 1:00 PM
**Basic Requirements:**
* Excel (Database)
* WhatsApp Business
* Social Media Management (Meta)
* 1 year of sales experience (healthcare sector preferred)
Employment Type: Full-time
Salary: S/.1,130\.00 \- S/.2,000\.00 per month
Work Location: On-site employment