Description
Job Summary:
We are seeking administrative assistants with experience in telemarketing sales for a dental clinic, focused on customer service and appointment scheduling.
Key Highlights:
1. Dynamic role in customer service and telephone management
2. Opportunity to work in the healthcare sector
3. Comprehensive scheduling management and patient communication
A dental clinic requires two administrative assistants with experience in telephone sales. Base salary plus sales bonuses.
* Answer incoming calls and make outbound calls to schedule, confirm, or reschedule appointments.
* Provide information about services, promotions, and treatments.
* Manage messages and inquiries via social media, scheduling appointments when necessary.
* Send appointment reminders and follow up with patients.
* Update the database of doctors and coordinate the technical staff's schedule.
* Resolve inquiries and handle complaints, escalating complex cases.
**Working Hours**
* **Monday to Friday:** 9:00 AM \- 6:00 PM
* **Saturdays:** 9:00 AM \- 1:00 PM
**Basic Requirements:**
* Excel (Database)
* WhatsApp Business
* Social Media Management (Meta)
* 1 year of sales experience (healthcare sector preferred)
Employment Type: Full-time
Salary: S/.1,130\.00 \- S/.1,500\.00 per month
Work Location: On-site employment