Job Summary: Advise clients on customs regulations, review documentation, manage orders in SINTAD, and coordinate customs clearances, ensuring compliance with deadlines. Key Highlights: 1. Experience in customs agencies and specific customs knowledge. 2. End-to-end management of customs files and clearance procedures. 3. Opportunity for professional growth (Career Path). **Requirements:** * Minimum 2 years’ experience as a Customs Specialist or Customer Service representative in a customs agency. * Knowledge of special trade agreements, Amazon Region Law, and Free Trade Agreements (FTAs). * Experience in preparing and tracking customs files. * In-depth knowledge of customs regimes 10, 40, and temporary regimes, as well as anticipatory clearance procedures. * SENASA procedures. * VUCE procedures. * SINTAD system. **Responsibilities:** * Advise clients on matters related to customs regulations; if lacking knowledge on any subject, consult the reviewer or Legal Representative for appropriate support. * Review received documentation to verify absence of errors or omissions; coordinate with the client for corrections as needed (e.g., commercial invoice, certificate of origin, bank transfers to supplier, etc.). * Open orders in SINTAD and assign them to the corresponding liquidator for numbering. * Send daily clearance status updates to clients and immediate supervisor. * Review proforma invoices received from the Commercial Department to prevent billing errors. * Monitor clients’ clearances, tracking regime expiry dates, regularization deadlines, bond requirements, and all other relevant information necessary to successfully conclude each clearance. * Request confirmation of BL authorizations from shipping lines and freight forwarders, as well as corresponding VB procedures. Request payments from third parties related to VB, document issuance, DTHC, etc. * Forward files to the Pickup Department after coordinating reception schedules, crew assignments, or any other special services required by the client—such coordination must be communicated to that department. * Coordinate and execute appropriate cargo routing for clients’ shipments. * Check applicable free demurrage and storage days to keep clients informed and maintain accurate tracking to avoid incurring such additional costs. * Submit requests via the VUCE system to schedule SENASA inspections. * Schedule SERFOR inspections. Track and monitor clearances considering deadlines. * Coordinate with Customs and/or BOE for scheduling physical examinations (date, time, location, etc.). * Generate export matrices and Verified Gross Mass (VGM) information for submission to the shipping line operator or Freight Forwarder. Deliver completed files—including all documents requested by Customs per applicable legislation—to the Archives Department. Benefits: * Market-competitive salary * Pleasant work environment * Career Path Employment Type: Full-time Work Location: On-site