Business Intelligence Coordinator

Description

Job Summary: Business Intelligence Coordinator responsible for designing and monitoring mass campaigns, coordinating admission and post-sales strategies, analyzing non-payment rates, and preparing executive presentations. Key Responsibilities: 1. Design and monitoring of mass campaigns and improvement of admission strategies. 2. Analysis of customer data, behavior, and development of new logic. 3. Collaboration in optimizing admission and credit evaluation processes. **Job Description** ---------------------- Are you motivated by collaboration, challenge, and purpose-driven growth? Discover the challenges awaiting you as a Business Intelligence Coordinator: * Design and monitoring of mass campaigns across markets (prepaid, second line, model changes, renewals, plan changes), ensuring compliance with admission rules and identifying impacts on collections, while generating improvement proposals * Coordination and management with Markets regarding Admission, Strategy Updates, and Post-Sales * Analysis of customer non-payment rates (by channel/point of sale/salesperson, among others) as the primary indicator for executing admission actions * Monitoring of commercial offers launched by Markets and customer behavior throughout their entire lifecycle * Preparation of executive presentations for the Credit Risk Management Committee and Admission Department Head * Analysis and presentation of key findings from the admission benchmark against the company’s main competitors * Internal database development: Development of strategic logic for customer base profiling for campaigns * Maintenance and modification of pre-evaluation and conversion dashboards in BI * Development of statistical-model-based segmentation to improve sales quality * Identification, documentation, validation, and optimization of admission processes for Oracle Cloud * Development of new processes in Oracle Cloud Infrastructure for sales information and credit evaluation analysis * Provision of necessary resources to comply with the crime prevention model and facilitation of required information for MPD risk identification within the area * Active participation in the development, implementation, and improvement of management systems, promoting them within work teams * Handling large databases, generation and evaluation of admission metrics, proposal of payment and admission indicators, knowledge of mass consumer customer behavior **Candidate Requirements** -------------------------- * University degree in Economics, Industrial Engineering, Systems, Statistics, Administration, or related fields * Prior experience in credit risk and finance * Knowledge of object-oriented programming languages * Advanced proficiency in Office and Power BI * Advanced proficiency in SQL * Advanced proficiency in Python * Minimum 3 years of experience proposing payment and admission indicators * Minimum 3 years of experience handling large databases * Minimum 3 years of experience generating and evaluating admission metrics * Minimum 3 years of experience analyzing mass consumer customer behavior **Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the position 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or tests Then, if your profile matches what we are seeking, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are Entel, a leading telecommunications and technology company in Latin America, with over 60 years of experience in the sector. We operate in Chile and Peru, focusing on delivering solutions that connect people, businesses, and organizations through mobile and fixed network services, including data, IT integration, internet, local and long-distance telephony, among others. Since entering Peru in 2013, we have driven an innovative business proposition and a customer-centric approach as our core purpose. **Our Benefits** ----------------------- * Work mobile phone * Flexible working hours * Health insurance * Wellness activities * Training and courses * Product discounts * Free parking