IT ENGINEER AND/OR MONITORING SPECIALIST

Description

Position Summary: We are seeking an IT Engineer or Monitoring Specialist to ensure the availability, integration, and proper operation of the text message delivery platform. Key Responsibilities: 1. Operate and administer the SMS messaging platform 2. Monitor services using Zabbix, Nagios or Grafana 3. Manage and document REST/SOAP APIs for integrations \*IT ENGINEER AND/OR MONITORING SPECIALIST\* Specialist in APIs and server, application, and database monitoring tools, with experience handling the SMPP protocol for the SMS platform; minimum 2 years of experience including support and operations to guarantee the availability, integration, and correct functioning of the text message delivery platform. Duties and Responsibilities \* Operate and administer the SMS messaging platform (mass, transactional and promotional messaging). \* Execute SQL queries for traffic analysis, delivery reporting and message auditing. \* Monitor and schedule the service platform using tools such as Zabbix, Nagios or Grafana. \* Configure and manage alerts, dashboards and service availability indicators. \* Administer and document REST/SOAP APIs for service integration with third-party systems. \* Conduct connectivity tests and validation for integrations with clients and providers. \* Address and escalate service incidents while ensuring SLA compliance. \* Manage messaging routes and agreements with mobile network operators and SMS providers. \* Prepare operational and service quality reports. Requirements and Technical Knowledge \* 2 years of experience working with APIs, SMS messaging platforms and/or telecommunications. \* Proficiency in SQL queries (MySQL, PostgreSQL or Oracle). \* Experience with monitoring tools: Zabbix, Nagios, Grafana or similar. \* Knowledge of API integration and consumption (REST/SOAP). \* Familiarity with SMPP and/or HTTP/HTTPS protocols (optional). \* Basic Linux server administration skills. \* Desirable: Bash or Python scripting, Postman or similar tools. \* Degree in Systems Engineering, Telecommunications, Computer Science or related field. Salary: S/.2,000\.00 \- S/.3,000\.00 per month Workplace: On-site employment