Operations Manager

Description

Job Summary: Operations Manager responsible for leading and optimizing operations to ensure efficiency, profitability, and service quality through strategic management of processes and teams. Key Highlights: 1. Lead and optimize comprehensive security operations 2. Strategic management of processes, resources, and teams 3. Implementation of continuous improvement strategies **A leading company in the comprehensive security sector** is seeking an **Operations Manager**, who will be responsible for leading and optimizing the organization's operations, ensuring efficiency, profitability, and service quality through strategic management of processes, resources, and work teams. **REQUIREMENTS:** * University degree in Administration, Industrial Engineering, Business Engineering, Safety Engineering, or related fields. * Preferred: Retired Officer from the Armed Forces (Peruvian Navy). * Preferred: MBA or Master’s degree in Administration, Business Management, or Operations Management. * Minimum **8 years** of experience leading operations in comprehensive security, private security, or specialized services companies. * Experience in operations management, budget administration, performance indicators (KPIs), and continuous improvement. * Experience leading multidisciplinary teams and managing strategic clients. * Knowledge of Integrated Management Systems (ISO 9001, ISO 45001, and ISO 37001\). * Intermediate proficiency in Microsoft Office. * Willingness to travel. **WORKING CONDITIONS:** * Competitive market-based salary * Formal payroll: General Regime from day one * Work modality: On-site * Working hours: Monday to Friday * Workplace: Santiago de Surco **KEY RESPONSIBILITIES:** * Lead planning and execution of the company’s operational strategy. * Monitor operational performance using management indicators (KPIs), ensuring efficiency, profitability, and service quality. * Implement continuous improvement and process optimization strategies. * Manage the operational budget, controlling costs and results. * Ensure compliance with internal policies, legal regulations, and Integrated Management Systems. * Lead and develop high-performing teams. * Strengthen client relationships, ensuring contract compliance and service satisfaction. * Identify growth opportunities and new business initiatives contributing to organizational development. Salary: S/.10,000\.00 \- S/.13,000\.00 per month Application Questions: * 1\. Do you have experience leading operations in comprehensive security, private security, or specialized services companies? Please indicate years of experience. * 2\. Have you held positions such as Operations Manager, Operations Head, Senior Supervisor, or similar? Please specify the position held, years of experience, and number of personnel supervised. * 3\. Briefly describe your experience managing performance indicators (KPIs), operational budgets, process improvement, and client relations. * 4\. What are your salary expectations? * 5\. Please provide your current DNI number and mobile phone number to contact you during the selection process. Workplace: On-site employment