Collections and Receivables Analyst

Description

Position Summary: Analyzes and executes receivables management processes for individual customers, focusing on improving collection effectiveness and identifying delinquency issues. Key Highlights: 1. Comprehensively manages individual customer collections. 2. Analyzes delinquency and proposes improvements to collection effectiveness. 3. Collaborates on business projects involving user testing in systems. **Description** **Offer** -------------------------- Execute and analyze receivables management processes for individual customers. 1\. Generate daily charges for VISA, MASTERCARD, AMERICAN EXPRESS, and DINERS processors. 2\. Ensure all customer charges are correctly sent to the processor's website and collection engine. 3\. Analyze delinquency of VISA, MASTERCARD, AMERICAN EXPRESS, and DINERS processors. 4\. Identify delinquency issues based on clusters of payment rejections among delinquent customers. 5\. Improve collection effectiveness for individual customers. 6\. Conduct user testing in the CORE system for business projects. 7\. Send mass SMS and email communications for managing individual customers. **Requirements** **Candidate** ------------------------------ * Bachelor’s degree in Systems Engineering, Economics, Statistics, or Administration. * Advanced proficiency in Microsoft Office (desirable). * Advanced database skills (SQL) desirable; advanced Excel skills. **Selection** **Process** ---------------------------- The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the position. 2\. Check your email. 3\. Log in to Aira and answer the requested questions and/or tests. Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About** **Us** ---------------------- Auna is a leading organization whose primary commitment is to deliver health and wellness to its members and patients. We pursue continuous innovation to provide high-quality, accessible health solutions for everyone. We operate in Peru, Colombia, and Mexico and have over 14,500 employees. At Auna, we implement an integrated, person-centered healthcare model—the most important pillar of our mission. **Our** **Benefits** --------------------------- * Medical insurance * Training courses and workshops * Wellness activities * Meal subsidy * Product discounts