Job Summary: Analyze, document, and design end-to-end digital onboarding processes, identifying improvement opportunities and defining the target model. Key Highlights: 1. Develop your professional career in a global and diverse company. 2. Contribute to responsible banking and a more inclusive future. 3. Join multidisciplinary and innovative teams. **Want to develop your professional career?** BBVA is a global company with over 160 years of history, operating in more than 25 countries, serving over 80 million customers. We are more than 121\.000 professionals working in multidisciplinary teams with diverse profiles, including finance specialists, legal experts, data scientists, developers, engineers, and designers. Our people make the difference in our success. **Contract Type:** Seasonal / Temporary **What Are We Looking For?** * Analyze and model the end\-to\-end digital onboarding process across corporate digital channels. * Document and structure the current state (AS IS) model, identifying friction points, rework, and operational gaps. * Design the target state (TO BE) model based on principles of standardization, modularity, and cross-functional consistency. * Define process states, control points, and progression criteria for the onboarding process. * Consolidate currently dispersed functional and technical documentation. * Participate in information gathering with local and global stakeholders. * Contribute to defining process KPIs (cycle times, incidents, rework, SLA compliance). * Formalize roles and responsibilities, supporting the governance model and process monitoring structure. **Responsible Banking** --------------------- Our responsible banking model **aims to build a more inclusive and sustainable society.** Because the future of finance is financing the future. We began with the spirit of helping others make the best financial decisions. That spirit remains today and drives us forward—prioritizing innovation and digital transformation, and making the opportunities of this new era accessible to all. **Diversity** -------------- At BBVA, we believe that having a **diverse team** makes us a better bank. For this reason, we **actively support diversity, inclusion, and equal opportunity**, regardless of race, gender, age, religion, sexual orientation, gender identity, gender expression, among others. We foster a collaborative and inclusive work environment that enables everyone to bring forth their best selves. **Our Values** -------------------- **Our values define our identity** and serve as the driving force behind achieving our purpose, guiding all our actions and decisions. **Legal Requirements** If the position you are applying for is located outside the country where you currently reside, you may need to obtain a visa and/or work permit and/or residence permit, as well as comply with any other requirements mandated by applicable labor and immigration regulations or local professional regulations governing the position in that country. In the event you are selected as the final candidate, BBVA may assist you in processing the corresponding permit/visa, with the understanding that if, for any reason, (i.) the relevant visa and/or work permit and/or residence permit is not issued, or (ii.) any other requirements mandated by applicable labor and/or immigration and/or local professional regulations for performing the role in that country are not met, you will unfortunately be excluded from the position. Likewise, if you already hold a visa and/or work permit and/or residence permit for the relevant country, please indicate this when applying for the position.
María García
Indeed · HR
María García
Indeed · HR
