Description
Job Summary:
We are seeking Customer Service Representatives for an automotive company, responsible for implementing sales strategies, following up on vehicle units, and ensuring an optimal customer experience.
Key Highlights:
1. Apply sales strategies and service follow-up.
2. Keep customers informed and resolve inquiries/complaints.
3. Deliver the best customer service experience.
AUTOMOTIVE COMPANY IS SEEKING **4 CUSTOMER SERVICE REPRESENTATIVES**
**RESPONSIBILITIES:**
* Apply cross-selling sales strategies during each customer interaction.
* Follow up on vehicles currently being serviced.
* Continuously keep customers informed about the status of our services.
* Address potential inquiries, complaints, and suggestions to provide optimal customer service.
* Deliver the best customer service experience.
**REQUIREMENTS:**
* Age: between 23 and 30 years old
* Strong service orientation and excellent customer service skills
* Proficiency in Microsoft Office
* Ability to handle complaints or related service incidents
* Preferred: training/experience in automotive dealerships
**WORK CONDITIONS**
* Work location: Callao branch
* Work modality: In-person
* Working hours: Monday to Friday, 9:00 AM to 6:00 PM; Saturdays, 9:00 AM to 2:00 PM
**BENEFITS**
* Formal payroll registration
* Opportunity to join a solid organization
* Market-competitive salary
* Excellent working environment
Employment type: Full-time, Permanent
Salary: Starting from S/.1,200\.00 per month