Restaurant Manager

Description

Job Summary: A leading foodservice company is seeking a Restaurant Manager to comprehensively manage one of its locations, lead teams, and ensure achievement of commercial and operational objectives. Key Highlights: 1. Lead teams and manage the overall operation of a restaurant. 2. Ensure service, quality, and customer experience standards. 3. Opportunity for professional development within a solid foodservice company. Restaurant Manager **A prominent foodservice company is currently seeking a Restaurant Manager** to assume comprehensive management responsibility for one of its locations. We seek a professional capable of leading teams, managing operations holistically, and ensuring achievement of commercial, operational, and service objectives. The role requires a holistic business perspective, results orientation, and active presence on the floor. We particularly value experience in **restaurants, gastronomy, retail, mass consumption, or direct customer-facing operations**, as well as profiles with potential to transfer their expertise into the foodservice sector. Key Responsibilities * Lead and supervise the restaurant’s daily operations comprehensively, ensuring proper functioning of dining area, kitchen, cashier, and all other related areas. * Guarantee adherence to **service, quality, presentation, and customer experience** standards. * Lead, organize, and support the workforce, ensuring appropriate task distribution and shift coverage. * Develop and manage staff schedules, shifts, breaks, and staffing requirements aligned with operational needs. * Participate in recruitment, onboarding, training, performance evaluation, and team development processes. * Monitor staff performance, identify improvement opportunities, and foster a service- and results-oriented culture. * Supervise attainment of **sales, average ticket, productivity, and other commercial and operational KPIs** for the location. * Analyze key business KPIs and implement corrective actions or improvement plans as required. * Monitor **operational costs, expenses, shrinkage, and profitability** of the unit. * Supervise proper cash handling, closing procedures, cash counts, deposits, and administrative documentation related to operations. * Manage and control **inventory, stock levels, orders, goods receipt, and supply replenishment**, ensuring adequate availability of products and supplies. * Coordinate with suppliers and internal departments to guarantee operational continuity and efficiency. * Identify opportunities to optimize resources, reduce losses, and improve location productivity. * Manage customer incidents, inquiries, complaints, and claims by providing timely solutions and consistently safeguarding customer experience. * Ensure compliance with company internal procedures and established standards. * Supervise adherence to applicable **BPM, hygiene, food safety, occupational safety, and quality** regulations. * Verify proper maintenance, order, cleanliness, and presentation of facilities and equipment. * Prepare and submit management reports on the location’s key performance results. * Maintain ongoing coordination with support departments and relevant supervisors to ensure achievement of business objectives. * Propose and implement initiatives aimed at increasing sales, improving service, optimizing costs, and strengthening operational efficiency. Requirements * University or technical degree in **Business Administration, Hotel Management, Restaurant Management, Industrial Engineering, Tourism, Gastronomy**, or related fields. * Experience in roles such as **Restaurant Manager, Shift Supervisor, Operations Supervisor, Store Manager, Operations Manager**, or similar positions with responsibility for a business unit. * Experience leading teams and managing operations involving direct customer interaction. * Preferred experience in **restaurants, foodservice chains, retail, mass consumption, or high-turnover operational businesses**. * Knowledge of sales, customer service, inventory management, procurement, cost control, budgeting, and management KPIs. * Intermediate-level Excel proficiency. * Familiarity with restaurant management systems, POS, ERP, or similar tools is desirable. * Availability to work during hours typical of foodservice operations. Competencies We Seek Leadership and ability to mobilize teams, results orientation, organization and planning, analytical capability, commercial orientation, service mindset, effective communication, problem-solving, decision-making, and ability to thrive in dynamic operations. Available Locations **Javier Prado | La Molina | Pachacámac** What We Offer The opportunity to join a **solid, established foodservice company**, take full responsibility for managing a location, and grow professionally in a position with direct impact on business results. We welcome both experienced professionals and **high-potential candidates prepared to take on their next career challenge**. **If you have experience leading teams and managing operations, and are seeking a new professional challenge where you can make a real impact, we would love to meet you.** Workplace: On-site employment