After-sales Service

Description

Job Summary: At ANSAS, we are seeking an Account Executive to manage customer communications, coordinate logistics, and ensure proper delivery execution while keeping the system up to date. Key Responsibilities: 1. Direct customer communication management and order tracking 2. Coordination with delivery and logistics teams 3. Digital tool usage and KPI compliance **Job Posting – Account Executive \| ANSAS** ANSAS, a company specializing in last-mile logistics, is seeking an Account Executive to join our operations team. **Main Responsibilities:** * Manage direct customer communication, addressing inquiries and requests * Conduct order tracking and monitoring via phone calls and messaging * Coordinate with delivery teams and the logistics department to ensure correct delivery execution * Maintain the internal system (portal) updated with accurate, real-time information * Prepare and submit operational reports within established deadlines * Meet assigned performance indicators (KPIs) **Required Profile:** * Excellent communication skills and customer orientation * Organizational skills and attention to detail * Ability to work under pressure * Proficiency in digital tools * Prior experience in similar roles (preferred) **Employment Conditions:** * Schedule: Monday to Saturday, 8:00 a.m. to 6:00 p.m. * Remuneration: S/ 1,300 per month * Initial employment modality: Service contract for the first 3 months * Subsequent payroll integration, subject to performance evaluation Location: Emilio Fort Street 150, reference: near Mall Santa Anita Interested candidates may apply by submitting their CV or contacting \+51 976 301 212 to schedule an interview. — David Olivera HR Manager \| ANSAS Salary: S/.1,125\.00 \- S/.1,300\.00 per month Workplace: On-site employment