BACK OFFICE/CALLAO/ON-SITE

Description

Job Summary: Coordinate and monitor real-time customer service operations, ensuring efficiency and customer satisfaction. Key Responsibilities: 1. Ensure efficiency and quality in customer service operations 2. Immediate resolution of issues to maximize customer satisfaction 3. Career path and professional development Execute and monitor real-time customer service and support operations, ensuring efficiency, quality, and immediate issue resolution to maximize customer satisfaction. **REQUIREMENTS:** * Minimum of 6 months to 1 year in similar back-office positions * Intermediate-level Excel proficiency * Knowledge of operational processes in mobile telecommunications companies and fleet management (preferred) * GPS monitoring (preferred). **BENEFITS:** * Formal employment registration (MYPE) * Competitive market-aligned salary * Career path and professional development Employment Type: Full-time Salary: S/.1,200.00 - S/.1,300.00 per month Application Question(s): * Do you have experience working with logistics or telecommunications companies? * Have you performed real-time monitoring of transport units and reported operational incidents during shifts (e.g., delays, route deviations, unscheduled stops)? * Have you used GPS monitoring systems or fleet management platforms for real-time tracking and reporting? * What is your expected salary? * What is your availability to start work? Work Location: On-site employment