BACK OFFICE/CALLAO/ON-SITE

Description

Job Summary: Coordinate and supervise real-time customer service and support operations to ensure efficiency and maximum customer satisfaction. Key Responsibilities: 1. Monitoring of customer service and support operations 2. Immediate problem resolution 3. Maximization of customer satisfaction Execute and monitor real-time customer service and support operations, ensuring efficiency, quality, and immediate problem resolution to maximize customer satisfaction. **REQUIREMENTS:** * Minimum 6 months to 1 year of experience in similar back-office positions * Intermediate-level Excel proficiency * Knowledge of operational processes in mobile telecommunications and fleet management companies (desirable) * GPS monitoring (desirable) **BENEFITS:** * Formal employment registration (MYPE) * Competitive market-aligned salary * Career progression and professional development opportunities Employment type: Full-time Salary: S/.1,200.00 - S/.1,300.00 per month Application questions: * Do you have experience working with logistics or telecommunications companies? * Have you performed real-time monitoring of transport units and reported operational incidents during shifts (e.g., delays, route deviations, unscheduled stops)? * Have you used GPS monitoring systems or fleet management platforms for real-time tracking and reporting? * What is your expected salary? * When are you available to start working? Work location: On-site employment