Description
Job Summary:
We are seeking an IT Assistant to diagnose and resolve software and network issues, monitor servers, and provide technical support to users.
Key Responsibilities:
1. Diagnose and resolve software and network issues.
2. Monitor and support virtualized servers.
3. Provide timely and efficient technical support to users.
At **ZGROUP**, we are looking for top talent to join us as an **IT ASSISTANT**.
**Requirements:**
* Completed technical or university studies in: Computer Science, Industrial Engineering, Systems Engineering, or related fields
* Excel proficiency: basic \- intermediate
* Minimum experience in similar positions (preferred)
* Willingness to work in Callao.
**What challenges will you face?**
* Diagnose and resolve software and network issues.
* Monitor and support virtualized servers on Windows / Ubuntu
* Coordinate with technology vendors when necessary.
* Prepare, update, and analyze reports using Excel.
* Track operational and technical requests.
* Support tasks related to digital resources, configurations, validations, and information control.
* Provide timely and efficient technical support to users of the monitoring IT platform.
* Other duties inherent to the position, as assigned by your immediate supervisor.
**Benefits:**
* Job stability
* Immediate payroll enrollment
* Competitive market-based salary.
**This is your opportunity to become part of a great Family!**
Employment Type: Full-time
Work Location: On-site
Salary: S/.1,200\.00 \- S/.1,500\.00 per month
Work Location: On-site