Description
Job Summary:
Commercial Coordinator responsible for supervising and coordinating commercial activities, managing sales opportunities, and ensuring customer satisfaction.
Key Highlights:
1. Leads and supervises the commercial team's daily activities.
2. Manages the full sales cycle, from quotations to closing.
3. Collaborates with other departments to resolve incidents and improve processes.
**COMMERCIAL COORDINATOR**
Reports to: General Management
Team members supervised: Commercial Assistant and Commercial Reception
ACADEMIC QUALIFICATIONS:
o Bachelor's degree or equivalent in:
o Administration.
o Industrial Engineering.
o Commercial Engineering.
o Geographic Engineering.
o Civil Engineering.
o Marketing.
o International Business.
o Related disciplines.
\* Preferred specialization in:
· Commercial Management.
· CRM.
· Customer Service.
· Process Management.
· Other areas related to commercial operations.
EXPERIENCE:
\* Minimum 2 years as:
o Commercial Coordinator.
o Senior Commercial Executive.
o Commercial Analyst.
o Sales Coordinator.
\* Experience in companies within (not mandatory):
· Surveying equipment.
· Technology.
· Engineering.
· Construction.
· Mining.
· Drones.
· Instrumentation.
KNOWLEDGE:
· CRM.
· Intermediate or Advanced Excel.
· Quotation preparation.
· Document management.
· Customer service.
· Commercial follow-up.
· Report generation.
· Commercial performance indicator management.
MAIN RESPONSIBILITIES:
· Coordinate the commercial area's daily activities.
· Supervise that all commercial opportunities are addressed within established timeframes.
· Follow up on submitted quotations.
· Monitor the status of each sales opportunity in the CRM.
· Coordinate commercial meetings.
· Prepare daily, weekly, and monthly reports.
· Verify that quotations comply with commercial policies.
· Follow up on opportunity closure.
· Support negotiations with strategic customers when required.
· Maintain the CRM updated.
· Prepare the commercial forecast (pipeline).
· Monitor the validity period of commercial proposals.
· Coordinate corporate client and distributor support.
· Ensure timely assistance throughout the entire commercial process.
· Coordinate incident resolution across departments.
· Follow up on pending deliveries.
· Verify customer satisfaction after delivery.
· Control quotation filing.
· Develop commercial indicators.
· Prepare information for management meetings.
· Maintain the customer database updated.
. Coordinate with other departments.
ADDITIONAL REQUIREMENTS
· Willingness to travel as required.
· Proficiency in Microsoft Office.
· Excellent oral and written communication skills.
· Ability to work simultaneously with multiple departments.
BENEFITS:
. Formal employment registration (payroll).
. Bonus based on achievement of performance indicators and goals.
. Ongoing training.
. Professional development path.
Salary: S/.3,500\.00 \- S/.4,000\.00 per month
Workplace: On-site employment