Database Analyst for Collection Call Center + Full Benefits Package

Description

Job Summary: We are seeking a Call Center Collection Analyst with experience in database management and strategic collection design to join our team. Key Highlights: 1. Experience in database management (SQL-POSTGRESQL) 2. Knowledge of strategic collection design 3. Good working environment and career path Clasa Net Consultores Legales Asociados S.A. — a collection call center with over 30 years of experience in the industry — is currently seeking new talent for the position of CALL CENTER COLLECTION ANALYST. REQUIREMENTS: Hold a university or technical degree in Industrial Engineering, Systems Engineering, Administration, Statistics, or related fields. Intermediate-level experience in database management (SQL-POSTGRESQL) is mandatory. Prior work experience in strategic collection design is desirable. Knowledge of financial management and analysis, indicator-based management, planning and process documentation. Familiarity with Business Intelligence tools (Power BI); advanced Excel proficiency. Personal Competencies: Service-oriented attitude, effective communication, analytical ability, organizational commitment, and teamwork capability. Dynamic and proactive. Equipment requirements: A good PC or laptop with at least 6GB RAM, a 2 GHz processor (preferably Core i5 or higher), and a fixed internet connection with minimum speed of 30 Mbps. Benefits: Full benefits package compliant with all statutory requirements (100% gratifications, CTS, paid vacations, Es Salud, etc.), good working environment, and career path. -Requirements- Minimum education: Technical 2 years of experience Age: between 26 and 35 years Keywords: analyst, data, callcenter, teleoperador, telefonista, telephonist, telefonico, cobro, payment, collection