Database Analyst for Collections Call Center + Full Benefits Package

Description

Job Summary: We are seeking a Call Center Collections Analyst with experience in database management and strategic collections design to join our team. Key Highlights: 1. Dynamic and proactive role in call center collections 2. Opportunity to apply analytical and financial management skills 3. Teamwork and effective communication Clasa Net Consultores Legales Asociados S.A. — A collections call center with over 30 years of experience in the industry — is seeking new talent for the position of CALL CENTER COLLECTIONS ANALYST. REQUIREMENTS: University or technical studies in Industrial Engineering, Systems Engineering, Administration, Statistics, or related fields. Intermediate-level experience in database management (SQL-POSTGRESQL) is mandatory. Desirable: Work experience in strategic collections design. Knowledge of financial management and analysis, indicator-based management, planning, and process documentation. Familiarity with Business Intelligence tools (Power BI); advanced Excel proficiency. Personal Competencies: Service-oriented attitude, effective communication, analytical ability, organizational commitment, and teamwork capability. Dynamic and proactive. Tools: A good PC or laptop with at least 6GB RAM, a 2 GHz processor (preferably Core i5 or higher), and a fixed internet connection with minimum speed of 30 Mbps. Benefits: Full benefits package compliant with all statutory requirements (100% — including bonuses, CTS, paid vacations, Es Salud, etc.), positive work environment, and career development path. -Requirements- Minimum Education: Technical degree 1 year of experience Age: between 26 and 40 years Keywords: analyst, data, callcenter, teleoperador, telefonista, telephonist, telefonico, cobro, payment, collection