Hotel Front Desk Staff

Description

Job Summary: We are seeking a hotel front desk agent with strong guest service skills, ability to handle check-ins, manage reservations, coordinate with housekeeping, and resolve issues during rotating shifts. Key Responsibilities: 1. Guest attention and check-in 2. Efficient time and resource management during shifts 3. Problem resolution and handling of guest incidents **POSITION: FRONT DESK AGENT – HOTEL MARIA LUISA** Front desk staff is required with availability for **rotating shifts**. **Responsibilities:** * Guest attention and check-in * Reservation management * Coordination with housekeeping * Monitoring of guest arrivals and departures * **Efficient time and resource management during shifts** * **Problem resolution and handling of guest incidents** **Requirements:** * Experience in front desk or customer service * Intermediate English level (preferred) * Basic computer skills * **Proactive, organized profile with strong problem-solving abilities** * Professional appearance and excellent interpersonal skills **Conditions:** * Salary: S/ 1130 – S/ 1600 (based on experience) * Rotating shifts * **Immediate payroll enrollment upon hiring** * **EsSalud coverage** **Documents Required for Hiring:** * Printed and documented CV * Copy of national ID (DNI) * CUL (Certificado Único Laboral) * Utility bill (electricity or water) showing current address **IMPORTANT:** We seek **responsible, committed individuals with genuine availability to work**. Please refrain from applying if you cannot attend the interview or lack genuine interest. **On the day of the interview, you must bring complete documentation (CV, DNI, CUL, and utility bill). Candidates failing to meet this requirement will not be considered.** **SCREENING QUESTIONS (MANDATORY):** * Do you have experience in front desk or customer service? (Yes / No) * Are you available for rotating shifts (day/night)? (Yes / No) * Do you have intermediate-level English proficiency? (Yes / No) * Do you have basic computer skills (reservations, Excel, systems)? (Yes / No) * Do you consider yourself proactive and capable of resolving customer-related problems? (Yes / No) * Can you manage your time and tasks independently? (Yes / No) * Will you attend the interview punctually with complete documentation? (Yes / No) **FINAL CONFIRMATION:** Type the word **"COMPROMISO"** to confirm that you have read the conditions and will attend the interview with complete documentation. Salary: S/.1,130\.00 \- S/.1,600\.00 per month Workplace: On-site employment