Position Summary: We are seeking a professional to deliver training sessions, manage training payment records, coordinate with internal departments, and ensure compliance with policies, thereby contributing to staff development. Key Responsibilities: 1. Contribute to staff development and deliver initial training. 2. Keep participants motivated and engaged throughout the training. 3. Coordinate and manage the certification and retraining process. **Job Description** ---------------------- Contribute to staff development and deliver initial training. * Deliver scheduled initial training to executive candidates. * Keep participants motivated and engaged throughout the training process. * Prepare materials and audiovisual resources for each session (in coordination with the Training Leader). * Maintain up-to-date knowledge of the department and role. * Meet training KPIs (e.g., dropout rate, pass rate, etc.). * Evaluate learning outcomes in training processes, workshops, and reinforcement sessions. * Accompany and support new employees during their probationary period (OJT). * Record daily activities and performance indicators. Manage training payment registration based on candidate attendance. * Participate in coordination meetings for training scheduling. * Coordinate with internal departments to define requirements for practical content development. * Organize the certification process for candidates. * Request, receive, and manage required documentation on corresponding platforms (e.g., Tu Recibo). * Manage onboarding of new hires. * Organize retraining, reinforcement, or workshop processes based on operational results. * Comply with internal policies, occupational health and safety (SST), and Quality Management System guidelines. * Perform other duties assigned by the immediate supervisor. **Candidate Requirements** -------------------------- * Technical or university degree in Education, Administration, or related fields. * 7 to 12 months of experience in training. * Knowledge of teaching methodologies and basic office software. * Ability to design audiovisual materials and assess learning outcomes. * Effective communication, planning skills, and results orientation. **Selection Process** ------------------------ The selection process is conducted via Aira \- a recruitment platform designed to enhance your application experience. To apply, you only need to: 1\. Apply to this position 2\. Check your email 3\. Log in to Aira and respond to the requested questions and/or tests Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are Entel Connect. Our purpose is to help transform users’ experiences by integrating technologies, processes, and people — contributing to the growth of your business and society. We seek individuals who treat customers as their own, inspire and mobilize others, and lead change with excellence in results.