Job Summary: We are seeking a proactive and leadership-oriented Store Manager with a strong service orientation to manage our bakery and café, ensuring product quality and customer satisfaction. Key Highlights: 1. Leads teams in an agile and dynamic environment 2. Ensures the quality and freshness of fine pastry products 3. Fosters a positive and growth-oriented workplace We are El Gran Molino — baking tradition and innovation for over 40 years! Since 1982, El Gran Molino has been passionate about creating memorable moments through fine pastry. What began as a dream to elevate traditional confectionery is now a reality: 10 stores and a loyal community that chooses our products for their freshness, quality, and unmatched flavor. We’re hiring talent like YOU! In this new phase of operational growth, we seek top-tier talent for the position of "Store Manager" (Bakery & Café). If you are a natural leader, proactive, friendly, service-minded, empathetic, collaborative, and energized to lead — apply now and join our family. We’re waiting for you. Requirements: \- Technical and/or university studies in Administration or related fields. \- Minimum 2 years of experience in similar roles with people management responsibilities (retail, food industry, or store operations). \- Knowledge of restaurants, bakeries, and/or cafés (preferred). \- Proficiency in administrative software (ERP, Excel, POS systems, Rappi and/or PedidosYa applications). \- Experience in inventory control and transfer order management. \- Familiarity with BPM and/or POES standards. \- Strong service orientation and empathy to connect with customers. \- Energy and dynamism to lead teams in an agile environment. \- Proactive attitude and commitment to quality. Responsibilities: \- Ensure product mix meets market demand and anticipate stockouts. \- Verify and ensure proper storage and rotation of raw materials and finished goods. \- Conduct or implement corrective actions arising from control audits, quality audits, or other observations. \- Guarantee ongoing staff training and train new employees on customer service protocols and bakery production procedures. \- Resolve complaints and/or claims immediately; report any complaint records to the Administration Manager. \- Monitor validity of health certificates (no expirations). \- Plan production for the bakery category (breads and derivative products). \- Ensure and guarantee diligent daily task management for staff across customer service, cashier, and bakery roles. \- Prepare sales reports and meet shrinkage reduction targets. \- Comply with pricing, discount, and promotional policies set by the Commercial and Marketing departments. \- Ensure premises comply with sanitation standards (equipment cleaning, display cases, floors, etc.). \- Supervise uniform usage, BPH, and staff protective equipment. \- Implement security measures (cash handling, theft prevention). \- Motivate the team to sustain a positive work environment, in coordination with HR. \- Prepare sales, shrinkage, and performance reports. Benefits: \- Competitive salary + benefits. \- Ongoing training and career growth opportunities. \- Discounts on our products. \- Sales-based bonuses and incentives. Join a company that has sweetened stories for four decades! Salary: S/.1,105\.69 \- S/.2,473\.72 per month Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
