Academic Records and Procedures Assistant

Description

Position Summary: We are seeking an Academic Records and Procedures Assistant with a background in Administration or Marketing, customer service experience, and proficiency in Excel, to manage academic documents and requests. Key Responsibilities: 1. Manages and updates databases of essential academic documents. 2. Handles and guides administrative and academic inquiries from students. 3. Participates in the preparation of enrollment lists and minutes. Join Peru's First Health Institute! At the Carrión Institute, we are looking for our next ACADEMIC RECORDS AND PROCEDURES ASSISTANT — an ethical professional with a drive for self-improvement. Our next team member must have: Education: Graduate, Technical, or Bachelor’s degree in Administration, Marketing, or related fields (Mandatory). Minimum 06 years of customer service experience (Mandatory). Intermediate-level Microsoft Excel skills (Pivot Tables, Database Management). Appropriate and timely customer service. Your main responsibilities will include: Continuously updating the ORTA (TITAN) Repository regarding the database of managed documents: PET Minutes, Study Certificates, Academic Certificates, Modular Certificates, Continuing Education Certificates, Academic Records, and Syllabi. Approving requests, validating payments, preparing and archiving documents requested via Carrionnet, and registering them in the general Procedures ORTA database. Classifying, verifying, and archiving inactive and active documents according to their archival custody importance level. Participating in and preparing enrollment lists and Regular Minutes for bulk JSON upload to Minedu. Handling enrollment requests from higher education students using enrollment forms for licensed study programs (in-person and semi-in-person), including career changes, modality changes, shift changes, start date changes, re-enrollments, study postponements, or cycle withdrawals. Handling and guiding administrative and academic inquiries from external customers (students, graduates) and internal customers (administrative staff, site managers, and Academic Coordinators). Communicating via email with students and graduates regarding the physical collection of processed documents. Preparing reports and statistics (Excel). Schedule: Monday to Friday, 9:00 am to 6:00 pm (In-person) What We Offer: All statutory benefits: 14 salaries per year, CTS, vacation, profit-sharing, among others. Exclusive discounts for you and your family at our educational institutions. Comprehensive wellness programs and work-life balance initiatives. Corporate discounts at over 50 establishments and services. Apply today and together transform lives through an exceptional educational experience! At the Daniel Alcides Carrión Institute, we pride ourselves on being a socially responsible organization that does not tolerate discrimination in any of our processes and ensures compliance with Law No. 29973. At I. Carrion, we are committed to providing equal opportunities for all candidates, respecting inclusion and diversity, and fostering a discrimination-free environment.-Requirements- Minimum Education: University graduate years of experience Keywords: helper, assistant, auxiliary, aux, ayudante, asistente, auxiliar, aide